Privacy Policy

Last updated: August 20, 2026

This Privacy Policy explains how Justin Nuño HVAC & Plumbing LLC (“we,” “us,” or “our”) collects, uses, and safeguards information when you visit www.justinnunohvacplumbingllc.com (the “Site”) or contact us. We are a residential HVAC and plumbing company based in North Windham, Connecticut. We value your privacy and only collect the information we need to respond to your requests.

Information We Collect

Information you provide

When you submit our contact or quote form, you voluntarily provide details such as your name, phone number, email address, service address or town, the service you need, property type, timeline, preferred contact method, best time to reach you, how you found us, and any message you write. We ask for this to understand your request and provide an accurate quote.

Information collected automatically

Like most websites, our hosting provider and analytics tools may collect limited technical information such as your IP address, browser type, device, referring page, and the pages you view. Analytics data is only collected if you consent to analytics cookies (see “Cookies & Analytics” below).

How We Use Your Information

  • To respond to your inquiries and provide quotes and services;
  • To contact you about your request by your preferred method;
  • To operate, maintain, and improve the Site;
  • To understand, in aggregate, how visitors use the Site (with your consent);
  • To comply with legal obligations.

We do not sell or rent your personal information, and we do not use it for third-party advertising.

How Your Data Is Processed & Shared

We share information only with service providers that help us operate the Site and respond to you. These include:

  • Web3Forms — processes contact-form submissions and delivers them to our business email. Form data is transmitted securely to Web3Forms and forwarded to us.
  • Google Analytics 4 (Google LLC) — provides aggregate website analytics, loaded only after you accept analytics cookies. IP anonymization is enabled.
  • Google Maps — embeds a map of our location; Google may set cookies when the map loads.
  • Cloudflare Pages — hosts and delivers the Site and may process server logs for security and performance.

We may also disclose information if required by law or to protect our rights.

Cookies & Analytics

We use a small number of cookies. Essential cookies keep the Site working and remember your cookie choice. Analytics cookies (Google Analytics) are disabled by default and are only enabled if you click “Accept” on our cookie banner. We use Google Consent Mode, so no analytics cookies or measurement data are stored until you consent. You can change your choice at any time by clearing your browser storage for this Site.

Data Retention

We keep contact-form submissions for as long as needed to respond to and service your request and to keep reasonable business records, after which they are deleted. Aggregate analytics data is retained according to Google’s standard retention settings.

Your Rights & Choices

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of analytics. To make a request, contact us at nunoje@live.com or (959) 444-6688. You can also opt out of Google Analytics using Google’s browser opt-out tools.

Children’s Privacy

The Site is intended for adults seeking home services. We do not knowingly collect personal information from children under 13.

Data Security

We use reasonable technical and organizational measures, including HTTPS encryption, to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

Contact Us

Justin Nuño HVAC & Plumbing LLC
14 Station Road #2, North Windham, CT 06256
Phone: (959) 444-6688
Email: nunoje@live.com